Question 1

How much does shipping cost?

Accepted Answer

Select zones in the Bay Area qualify for $8 delivery directly by House Kombucha. Anything out of our Bay Area will vary.  The best way to know your cost is to place a draft order to find out the full shipping cost.

Question 2

When will my order arrive?

Accepted Answer

All orders are shipped out every Wednesday via UPS, meaning they will be delivered Friday/Saturday depending on location of delivery. During holiday weeks it may vary depending on UPS schedules during the holidays.

Question 3

My package was damaged. How should I go about this?

Accepted Answer

Sorry about this! If this happens, we will email you to let you know of the damages and send a new package.

However, if you did receive a damaged package, please email us at info@wisebucha.info and we will send over a new order or refund an amount to cover price damages.

FAQ

Frequently asked questions

How much does shipping cost?

When will my order arrive?

My package was damaged. How should I go about this?